Gulf Job List Refund Policy
1.Scope of This Policy
This policy applies to payments made by recruitment agencies for paid services on GulfJobList.in. Job seekers do not pay any fees to use the platform, so no refunds apply to job seekers.
2.Wallet Recharges and Paid Services
Recruitment agencies add a balance (wallet recharge) to their account, which is then used to pay for services such as job postings, featured or promoted listings, daily PDF listings, social media promotions, and similar services offered on the platform.
3.Service Delivery and Deductions
Each time a paid service is used, the corresponding amount is deducted from the agency’s wallet balance. A service is considered delivered once it is published or activated — for example, when a job post goes live, a listing is promoted, or an advertisement is published.
4.Refund Eligibility
Refunds are considered in the following cases:
- A payment was deducted but the wallet balance was not credited.
- A duplicate or double payment was made for the same transaction.
- A paid service was charged but could not be delivered due to an error on our side.
- Unused wallet balance may be refunded on written request, subject to review and any applicable transaction or processing charges.
5.Non-Refundable Items
- Services that have already been delivered or activated (such as a published job post or advertisement).
- Any promotional, bonus, or complimentary credits added to a wallet.
- Charges already consumed through normal use of the platform.
6.Cancellations
An agency may stop using paid services at any time. Wallet recharges are meant for using services on GulfJobList.in, are non-transferable, and cannot be exchanged for cash except as described under Refund Eligibility above.
7.Failed or Duplicate Payments
If a payment fails but money is debited, or a duplicate payment is made, the amount is normally reversed automatically by the payment provider. If it is not reversed, please contact us with the transaction details and we will help resolve it.
8.How to Request a Refund
To request a refund, contact us through our Contact Us page with your agency name, transaction date, amount, and a reference or transaction ID. We will review the request and respond.
9.Refund Timelines
Once a refund is approved, it is processed back to the original payment method through our third-party payment provider. Depending on the provider and your bank, it usually takes about 5 to 7 working days for the amount to reflect in your account.
10.Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page along with the updated date.
11.Contact Us
For any questions about this Refund Policy or a specific transaction, please reach out through our Contact Us page.
Also see: Terms of Service · Privacy Policy · Disclaimer · Contact Us
